Error 1705: File Access Denied In Procedure DELTREE This error is related to the deletion of a backup folder within the "Temp" folder in "Drive:\Artisan\Local\Temp". For a detailed description of the problem see below. Solution Add the Artisan folder, "Drive:\\Artisan\",…

Occasionally, Artisan data is corrupted, often due to power outages or a sudden closing of Artisan while it's working. To fix this error execute the following steps in order. 1.) Invoke the magic command line (Alt-F10). Run the following commands: SELECT…

"HTTP Query Failed" If you get this error while processing credit cards in Artisan POS, check the settings in the Internet Explorer browser. Follow the instructions below: In Internet Explorer go-to Settings => Internet Options Once you open "Internet…

Cannot locate the Microsoft Visual Fox Pro Support Library Error If this error is encountered while upgrading Artisan POS 3.5 to a newer version, follow the following steps in order to do the upgrade manually: 1) Rename the POS Plus folder in the Program…

PFP_ADDRLINE Artisan Error. If you have come across and PFP_ADDRLINE error while doing a sale (mostly credit card sales) there is a simple fix for this. Example: Error 12: Variable 'PFP_ADDRLINE' is not found. PFP_ADDR Step 1: Fix the address field for your…

Set Artisan To READ-ONLY Mode This article shows how to set Artisan data to READ-ONLY. Magic is a tool used internally hence this article is only for CerTek internal use. When archiving data or setting a copy of Artisan to run along another locally as a READ-ONLY…

Windows Update Issues Windows update KB2918614 has been causing problems with Windows installer, breaking future installations and updates of programs. This problem happened to some of our customers where when trying to install a newer version of Artisan…