To all BridgePay and Chosen Payments users, BridgePay, one of Artisan POS credit card processing partners, has recently sent a notice to all users about changes on their transaction protocols. This change is regarding security on the information that is sent…

Credit Card Set Up Artisan works with several companies, credit card processors and payment gateways, to facilitate payments to your customers. Optional integrated payment processing lets you authorize credit cards (and other payment types) directly through…

Payment Logistics Processing Setup for Artisan 3.5 Artisan POS 3.5.87 and later has been certified to work with the PAX EMV terminals provided by Payment Logistics. See Also details on the PAX hardware: PAX MT30, PAX SP30 Paygistix Client software needs to…

More and more processors are disallowing independent credits, which is when you try to give a credit without attaching a prior sale. Sometimes you might get this error message "Original PNRef is Required." - This means that the original transaction must be…

BusinessView Virtual Terminal Inquiry PayPros does not have this feature enable by default, but they offer a virtual terminal so merchants can process credit cards from a web browser as well. Note: If a merchant using Artisan POS processes transactions from…

Install the certificate from Here Next Double click on the Zip File and Install the Certificate Just click Next through to the Finish button Next is to copy the Certificate to the other store in windows. This has to be done for every computer that will be…

Default Settings for Pin Pad Verifone PINpad 1000SE When setting up the pin pad most of them use a Serial-to-USB adapter, make sure this is installed correctly and make note of the COM# port in order to set it up correctly in Artisan. Set it up in Artisan:…

As of 6/1/2016, CerTek has several EMV Solutions in place for Artisan POS 3.5: Payment Logistics, Chosen Payments, OpenEdge, and BridgePay. Since BridgePay services all processors and each processor has to be certified, your processing company may not be…

Instructions for Using Disposable Gift Cards Artisan POS 3.X versions , for 3.4.40 or later ; supports only one style of gift card handling(disposable), depending on the type of cards you have and how you want to use them. Re strictions in earlier versions…