Duplicate Station Name
Reference Number: AA-00385 Views: 3780 Created: 2014-05-20 13:49 Last Updated: 2016-02-09 10:07 0 Rating/ Voters

Duplicate Computer Name

If you come across an error telling you that a computer is already connected to network with the same name it was probably due to Artisan shutting down unexpectedly and it has been confused thinking that the computer is still connected. This should be a simple fix.

There are two options:

  1. First try shutting Artisan down on all stations by doing ALT + F5 from a computer different to the one you are having problems with.
  2. If it does not work, let's try another option on the computer that you are having the issues with: ONLY TECHNICAL SUPPORT CAN TRY THIS FIX.
    • Open Artisan on this station and once you get the "ERROR", do magic control by pressing ALT + F10
    • Login with your credentials. ONLY TECH SUPPORT.
    • On the command line type:
      • sele station  => press Enter
      • replace active with .f.  => (Notice the DOTs before and after the "f" as such ".f." ) Then Press Enter
      • Restart Artisan and this should be fixed.

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