Print Logo on Receipt Using Epson TM-T20 Printer
Reference Number: AA-00348 Views: 41284 Created: 2014-01-02 11:00 Last Updated: 2014-01-09 11:36 0 Rating/ Voters

In order to set up your Epson TM-T20  Printer to print your store's logo on the receipt you have to change some settings on your printer as well as in Artisan itself.




 1. Make sure you have your Epson TM-20 connected to your computer with an USB cable and to power supply. Install the printer drivers and application software that came with the printer. These steps will work if using Printer Utility Software 4.0 or later, your printer should have come with a Installation CD or you could browse and download it from the manufacturer's website.

2.  On your Windows computer go to Start => Devices and Printers => Browse for the Epson TM-T20 printer, if you cannot see it here, you have not installed it yet. 


3. Right-click on the printer and select "Printer Properties"

4. On the printer preferences window, select the "Utility" tab and then click on the Epson Flash Logo option to open the application.

 5. On the Storing Logos windows, select "Add"  on the right-hand side to add a new logo to printer. It will prompt you too choose the picture you want to use as the logo. Browse you computer and "Open" it. The type of files supported are .bmp; .jpg; .jpeg; .jpe .png; .gif; .jfif.

6. If the logo is too big for the width of the receipt it will let you know, you can resize it with the option "resize" on the left. On the "Half-toning" option make sure you choose "None". You can also adjust the brightness and density to your liking. Once you have adjusted the settings on this screen, click "OK" to continue.

7. On this screen for the Key-Settings, DO NOT CHANGE any value, just CLICK "OK" to continue

8. Back on this screen you should see your logo added. Set scaling to 1X1 and Alignment to "Center". From here you can click on "Test print" to see how it will print on the receipt. If it works correctly, click "Store to Printer" to finish. If it does not work correctly, make sure you followed the steps in order and that the Logo you choose it's formatted the way you want it.  With this step we are done uploading the Logo to the printer. Now we need to change some settings in Artisan.


 9. In Artisan go to  6) System Administration => 1) Configuration Settings => 4) Device Configuration => 1) Printers => Then choose Printer #2 which is the default for receipt printer in Artisan.

10. On this screen, we need to set all the fields to the values on the left picture. First , Set "Printer Description" to Receipt Printer.

11. Click on "Printer Name:" and choose EPSON TM-T20 Receipt

12. Make sure "Disable?" is set to N, then click on the Printer Type: field to select an option.

13. On "Select Type of Printer" screen choose 1) Receipt Printer (continuous roll)

14. Next , choose 1) Epson TM-T20 (with Auto-Cutter). Note: You may not get this screen if the printer was already selected.

15. Now, all the settings you need should be correct, no more options need to be changed on this screen.  Click on "Test" to test from Artisan. Follow the prompts and if it works correctly click "Save" to save the settings.

16. Go back to Artisan Main Menu and from there go to  6) System Administration => 1) Configuration Settings => 6) Customizing Forms & Sale Slips => 2) Sales Slip Styles => Then on this screen type "logo" to look for the form we need. You should one see record similar to the one on the left. If you have the same form as the one on the picture with the same settings for "Order: 1" and "# : 1" and "Form File: SLIP48EL.AFD", then you should be done by now, just go to Cash Register and try printing a receipt when you ring up a sale.  If you do not see this same record for the printer Form File press F3 to add a new record and follow the next steps.

17. On the Sales-Slip Style screen, set all the settings to the ones shown on the left picture.

"Slip Description" : Epson TM-20 48-Column Receipt w/logo

"Form File Name:" click on the field, browse the folder and find SLIP48EL.AFD, select it as your form.

"Slip Type:" Normal

"Main Receipt?:" set to (Y) Yes.

"Menu Order": 1

"Default # of Copies: 1 

"Message 1(Header):" here you can set any message at the top of the receipt, right after the logo

"Message 2(Footer):" here you can set any message at the bottom of the receipt.

 Click "Save" to save the settings and you can go to Cash Register to test the receipt printer and see the logo when you ring up a sale.

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